Welcome:
Welcome to WicksnCandlesticks LLC (THE "SITE"). Please read these terms of use carefully before using this site. The use of this site is expressly conditioned upon your acceptance of the following terms of use. By using this site, you signify your assent to these terms of use. If you do not agree with any part of the following terms of use, you should not use this site or purchase any products. In addition, when using particular features and services on the site, you will be subject to any posted guidelines and rules applicable to such features and services, all of which are incorporated by reference.
Posted Comments or Feedback:
All posted comments, feedback, and other submissions disclosed, submitted, or offered to WicksnCandlesticks in connection with your use of this site (collectively, "Comments") shall remain the property of WicksnCandlesticks.
By agreeing to the "Comments" you have submitted to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal property right(s). You further agree that Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make to this website.
Web Safe Colors:
Wicksncandlesticks has made every effort to display accurate web safe colors that appear on the Site. However, the actual colors that you the customer, view on your monitor and video card cannot guarantee that your monitors display of the color of our products.
Links:
WicksnCandlesticks have links to outside services, products and other resources ("Outside Site(s)"). However, WicksnCandlesticks does not control the availability and content of such Outside Sites, and any concerns regarding any such Outside Sites should be directed to the particular Outside Site.
Limitation of Liability:
IN NO EVENT WILL WICKSNCANDLESTICKS, LLC BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES FOR USE OF THIS SITE OR ANY OTHER HYPERLINKED WEB SITES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT, BUSINESS INTERRUPTIONS, LOSS OF DATA OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT.
In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.
Revisions:
WicksnCandlesticks LLC may terminate, change, suspend or discontinue any aspect of this Web site, including the availability of any features of the Web site or sister sites, at any time and without notice. WicksnCandlesticks LLC also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. WicksnCandlesticks LLC may terminate the authorization, rights and license given above at any time and without notice. Your continued use of this Web site after any changes to these terms are posted will be considered acceptance of those changes.
WicksnCandlesticks LLC SHALL HAVE NO LIABILITY AS A PUBLISHER OF INFORMATION OR RESELLER OF ANY PRODUCTS OR VENDOR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR DEFECTIVE PRODUCTS. WE ARE NOT RESPONSIBLE FOR DEFECTIVE MERCHANDISE FROM INDEPENDENT MANUFACTURERS.
• Remember burning candles safely is your responsibility.
• We are not responsible for any misuse of our product.
• WicksnCandlesticks LLC shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased from WicksnCandlesticks LLC.
• Your purchase from WicksnCandlesticks LLC signifies your acceptance of the aforementioned information and policies.
Shipping Policy for Order Production Time:
Please allow 12-14 business days as I make each item to order. Orders may take up to 4 weeks to ship. Please review our shipping and return policy page for more information about our shipping and return policy at https://www.wicksncandlesticks.com/store/pages/Shipping-and-Returns.
Delivery Time:
Orders are shipped either Parcel Post, USPS First Class Mail, USPS Priority or UPS. If you would like an item shipped otherwise, please email us to discuss options. Please review our shipping and return policy page for more information about our shipping and return policy at https://www.wicksncandlesticks.com/store/pages/Shipping-and-Returns
Decal Product Liability:
We always suggest that you obtain permission from the reception venue or direct them to our website for a free vinyl sample kit. There are many types of surfaces for which the vinyl decal product may be applied, and all different types of paint, wood surfaces, and other surfaces. We will not guarantee the vinyl decal product will stick to your space. We use professional materials to create our vinyl artwork is approved as safe. WicksnCandlesticks shall not be held liable in the rare event that any damage is caused during installation or removal. This is also applied to our sister sites.
Decal Color Selection for In-Stock Color:
If there is a color that is not in stock depending on each unique order, we may be able to acquire a non-traditional vinyl color. For each non-traditional vinyl color requested there is a non-refundable service charge fee that varies for processing.
Decal & Apparel Revisions:
There are 6 revisions per order and any subsequent revisions, there after is a $25.00 non-refundable service charge fee and a Paypal invoice will be issued and emailed to you before processing this order. ***Service charge fees are subject to change.
Artwork:
When we receive artwork, we are assuming you are being honest and have full rights to the artwork you provide to us. However, out of professional courtesy though, if you have purchased artwork from an artisan, please be sure you contact the artisian who originally designed the artwork and obtain written permission to use the artwork.
Cancellation Fee Policy:
WicksnCandlesticks reserves the right to include a non-refundable service charge cancellation fee of the greater of $5.00 or 2% of the billing invoice.
Promo Codes & Coupon Redemption:
Periodically, WicksnCandlesticks may sponsor various promotions where may redeem a coupon at check out as explained through promotional materials. In the event, that the coupon is not entered during the check out process, the transaction is not retrospective. Meaning that, the sale is as is without the promotional coupon.
Wedding Logos & Monograms:
Monogram Price varies and includes 6 proofs before final files are sent. After that each additional revision would be additional $25.00, so please be sure to include all the revisions to avoid unnecessary revision fees. If customers would like both black and white and color, please be sure to include that information in your email. The wedding logo or monogram is a custom design that our graphic artists have created and can only be used for the wedding day and may include an additional fees for the use other than the designated use of the wedding logo or monogram.
Address Confirmation:
Please be responsible for checking your Home Address on Your Account, Paypal Account or Credit Card Account to ensure you receive your package at the correct location. We are NOT responsible for incorrect mailing addresses. Thank you.
Product Proofs:
We always send proofs, so please be sure spelling is accurate when reviewing the final proof. We always have customers approve our proofs before we print our products and do not begin printing unless the proof is approved.
Errors:
We endeavor to present the most recent, most accurate, and most reliable information on our Web site at all times. However, there may be occasions when some of the information featured on our Web site may contain incomplete data, typographical errors, or inaccuracies. Errors are wholly unintentional and we apologize if erroneous information is reflected in price, or availability of goods or services. We present our content "as is" and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update information at any time without prior notice.
Customer Satisfaction Guarantee:
Within 7 business days of the initial order, if any of our proofs do not satisfy your desires. We will refund all your money except for fees that may apply. Customers may elect to extend the time frame for an additional week, to refine the quality of the final product. This request must be made prior of the issuance of the refund. We strive to provide superior customer service.
Proprietary Rights:
The WicksnCandlesticks logos and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of WicksnCandlesticks. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.
Copyright:
All content on this website, such as text, graphics, logos, buttons, icons, images, audio clips, digital downloads, data compilations and software is the property site’s owner or its content suppliers and protected by the United States and International Copyright Laws.
Disclaimer:
This site is provided on an “as is” and “as available” basis. No representations or warranties of any kind are made, expressed, or implied as to the operation of this site or the information, content, materials, or products included on this website. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, this website’s owner disclaims all warranties, express or implied, including but not limited to, implied warranties of merchant ability and fitness for a particular purpose. This website’s owner does not warrant that this site, its servers, or emails sent from this site are free of viruses or other harmful components. This site’s owner will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Certain State laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you and you might have additional rights.